Process Mining is taking the world by storm, as organizations become more aware of the potential value of the data in their systems. Have you heard of Process Mining and some of its applications, but aren’t sure of the reasons your company would need it?

We’ve come up with 8 compelling reasons about why your company should be using Process Mining.

1. Know what’s really going on in your company

Most managers believe they have a pretty good grip on things when it comes to the processes in their organization. They have these processes clearly defined and written down in manuals so that everyone knows what to do.

On the other hand, when you ask individuals involved in these processes about their jobs, you often come across some deviations and inefficiencies. You are still only scratching the surface, and the truth is often more complex.

However, by looking at all available system data relating to processes, you get 100% data coverage and no activity escapes the eye. Process Mining helps you understand what’s really going on inside your organization.

2. Act on facts, not assumptions


Photo by Bethany Legg on Unsplash

As rational as you think you may be, many decisions in companies today are made based on gut-feeling. That may be fine for mundane tasks or small issues, but do you really want to make an important decision or drive organizational change without the right facts and figures to back you up?

That’s where Process Mining techniques come in and provide you with the insights you need to make the right decisions about your processes.

3. Finally make the most of available data

Many large organizations don’t realize that they are sitting on a data gold mine. They make use of an abundance of IT systems in their daily operations and there are vast amounts of data available in these systems. It can be difficult to access this data using the available BI tools, and because it is often spread out over different systems, there is no centralized overview.

Process Mining however, can help you bridge this gap by combining data from multiple sources and presenting it in one intuitive solution.

4. Continuous monitoring and improvement

Gaining insight into what is really happening in your organization is one thing, but being able to use these insights for continuous monitoring and improvement is a whole different ballgame. That is where the power of Process Mining really comes into play!

For instance, by comparing your process related business information over time, Process Mining allows you to really put these insights to good use. You can measure the effectiveness of your interventions and, as a result, make your business transformation more successful.

In other words, you can see what works and what doesn’t when you make changes to your processes.

5. Increase efficiency and reduce risk


Every company is unique and has their own set of ambitions and targets. However, for many large organizations, the issues they face often boil down to two overarching themes: efficiency and risk. As a result, process analysis is the ideal technique for addressing both efficiency and risk-related problems in your organization.

Above all, it helps identify bottlenecks in your process and creates full transparency on your business processes.

6. Unravel complexity

The amount of data available in your organization’s IT systems can be overwhelming. Not to mention, the complex database structures and countless tables full of information, often spread out over multiple systems. Trying to make sense of it all can be a daunting task.

Process Mining simplifies things by presenting you with an intuitive user-interface, easy-to-use dashboards and visualizations, with the additional ability to zoom in all the way to individual case-level with just the click of a button.

7. A single point of truth

Share the wealth! The insights you gain from data analysis using Process Mining techniques can be used for reporting purposes as well. You can subsequently export any of the dashboards and process models from your Process Mining tool to include in your own report, memo or presentation.

Going one step further, you can give other colleagues access to their own process dashboards as well. Easily define who gets to see what, so that everyone can access the information they need to excel in their day-to-day operations.

As a result of everyone referring to the same data, you can ensure alignment and enhance the decision-making in your business.

8. Centralized overview


Different aspects of your processes are often spread out over various IT systems. These systems may have their own reporting and dashboarding functionality that provide some insight in parts of the process, but gaining a complete overview of all these systems is a big challenge.

By combining data from different data sources, Process Mining puts the different pieces of the puzzle together to help you clearly see the big picture.

So, there you have it, 8 powerful reasons Process Mining should be a key part of your organizational strategy.

Please contact us to learn how Process Mining technology fits into your business transformation.

frederik-de-hosson-photoFrederik de Hosson, Head of Sales @ProcessGold