DRIVING BUSINESS PERFORMANCE

Gain full insight on your operations to drive innovation and business transformation.

Full transparency on enterprise performance

  • Full visibility of business performance, globally.

  • Identification of performance benchmarks and best practice across teams.

business-transformation

Identify and prioritize potential improvements

  • Identify opportunities to streamline processes, improve cost efficiency & drive change.

  • Prioritize initiatives based on operational impact and ROI in real-time.

Sustainable business benefit

  • Full transparency of the impact on the business.

  • Delivery of sustainable ROI from business transformation.

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AEGON - Life insurance, pensions and asset management.

12 countries, 40.000 employees.

Problem: No clear picture on their internal processes.

Solution: Visualize and monitor key pension processes based on facts instead of gut feeling.

Result: Reducing rework (80% could be standardized), removed 10 years customer waiting time and reduced number of postponement letters from 13.4% -> 2.4%, less mistakes, faster communication to customers, higher service level.

Cost savings: $ 568k for 3 processes only within the customer contact center.

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KPN - Telecommunication service provider NL.

Finance NextGen department (70 employees) Source 2 Pay process.

Problem: Only gut feelings, no insight in Source 2 Pay process, surprise us.

Solution: Provided a full blown application for analysts to analyze approx. 200.000 PO’s, PR’s and invoices.

Result: 29% improvement on invoices, 13% on PO/PR process, consultation of 1200 less managers required, increase of on time payments, better predictability on costs and expenses, easier to enter into partnerships with suppliers.

Cost savings: Between 90K and 3 Mio.

WHY CHOOSE PROCESSGOLD FOR YOUR BUSINESS TRANSFORMATION?