RPA success with Process Mining

ProcessGold delivers a solid process platform to identify and develop RPA (Robotics Process Automation) opportunities.

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WHAT IS ROBOTIC PROCESS AUTOMATION

CHALLENGES OF RPA

RPA has been traditionally limited to user-led standard, repeatable and transactional activities.

However, the actual process is often more complex and system driven.

Many processes are now system led, supported by big data sets. Traditional RPA techniques of observing and automating user-led action are not sufficient to accurately automate processes end-to-end.

RPA excellence now needs more inputs

To deliver full automation across end-to-end processes, new techniques are required to read server data alongside user-led action.

RPA & PROCESSGOLD PROCESS MINING

ProcessGold delivers deep analytics on both system and user-driven process activity to identify all automation opportunities across the end-to-end processes.

Implementing ProcessGold alongside your RPA tool will help you:

  • Identify the processes that will benefit most from RPA.

  • Accelerate and monitor the delivery of RPA alongside process improvement opportunities.

  • Reduce or reprioritize RPA efforts when processes have been standardized and streamlined.

REAL-LIFE EXAMPLE

A health insurer uses RPA to automate 80 percent of manual declaration processes.

Process mining identifies the types of care where results can be achieved quickly. This immediately leads to an automation degree of 62.8 percent.

More types of care are added in various improvement cycles. In the end, 76.5 percent of automation was achieved.