Robotic Process Automation (RPA) is crucial for creating a smooth operational environment in large organizations. Implementing RPA in diverse processes suggests pre-defined bots programming, which contributes to human force in those tasks that require repetitive actions and close attention to details. Therefore RPA has great potential to decrease throughput time, minimize the number of errors as the human factor is no longer a factor, and improve efficiency. Besides simple tasks performance, bots can recognize missing information and request for such data adjustment, as well as double-check their work, assuring high-quality results.
RPA is a merge of business process automation technology and Artificial Intelligence. Similar to Process Mining, RPA is another field coming from the academics to the business area, significantly changing the way we structure our processes and distribute labor. Solutions are normally developed fast and provide a strong user experience, suitable for anyone at your organization.
The technology can be implemented within Finance, Business Operations, Customer Support, IT and HR processes. Indeed, sounds convenient, although how do you determine whether your process needs robotic automation at all?
This is what Process Mining is responsible for…